FAQ

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All products are ISO 9001 and IATF 16949 certified. Select items meet CE, DOT, REACH, etc. Check product pages for details.


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We implement full-process QC (raw materials → production → finished goods), support third-party inspections, and offer 1-2 years warranty.


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We respond within 48 hours and offer returns/replacements/compensation. Please provide photos/videos and order number.


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Yes. We provide PDF manuals, video tutorials, and online engineer support.


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Yes. We offer custom packaging (color/neutral boxes) and branding (laser engraving/labels). Provide design files and vector logos.


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Factory visits are welcome by appointment. Samples are available (some may require fees), with shipping costs covered by the client.

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